TL;DR: A Kenmore dryer pedestal I bought at a Sears Outlet store didn’t come with the mounting hardware, and (unlike any other part) it was not possible to get the hardware from the Sears Parts Department, so I had to buy a new pedestal (and return the old) to get the hardware. I was hoping that the higher levels of Sears Customer Service realized they have a problem and fix it so that it’s not an issue for others in the future, but that has not happened. Later, someone (who commented before I disabled comments site wide) was able to get a hold of a part number, and I quote them: “We ended up crossing our Kenmore dryer to an LG unit. For others who may find themselves in the same unfortunate position the part number for the retainer clips is AAA30793426. The kit includes 4 clips, a wrench, and instructions. I ordered mine through Sears Parts Direct for just under $22, but they are also available at mcmelectronics.com (an LG parts distributor). Neither supplier provides much in the way of a description, but the clips are identical to the one in your picture, and fit my Kenmore dryer perfectly.
Normally, I’ve found getting parts for Sears appliances to be real easy, as they have schematics with parts numbers on the internet for even the oldest models. Yet I was frustrated trying to find a mounting bracket for a new Kenmore washer and dryer. Here’s the email I just sent to the store manager: Continue reading →